Service Request Ticket - # 18457

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 21, 2006 08:41 AM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050319[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 406R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:18:B4

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Dec 27, 2006 01:35 PM 
sent an e-mail to the tri list with instructions.
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Brian Smith Dec 21, 2006 08:54 AM 
Task reassigned to Brian Smith.
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Brian Smith Dec 21, 2006 08:53 AM 
we have a service request ticket in with SUN 
about these problems. I called and talked to her 
about it to let her know we are looking into it.
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Kevin Elmore Dec 21, 2006 08:44 AM 
"Cannot turn off reminder - Time Zone mapping 
failed.  This time zone not mapped or not 
supported by Calendar Server" this is the message 
she's getting and her colleague Lisa Willson (in 
same office) is having similar trouble.
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