Service Request Ticket - # 18459

Service Request Information

CONTACT Name Johnson, Karleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 21, 2006 10:41 AM
Department College of Education Phone 88472
Location Email adamsk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020755[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 29, 2006 11:57 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Dec 29, 2006 11:57 AM 
Closing this task since we haven't heard about any
further problems
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Brian Smith Dec 26, 2006 08:51 AM 
Karleen was not actually the person that called 
the task in. She said that she has not seen any 
problems with the computer at the moment, I asked 
her to give us a call back if she notices any 
problems with the machine.
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Kevin Elmore Dec 21, 2006 10:44 AM 
client was working in Hilda's Calendar...to look 
at another month. then the screen went blank and 
then had startup stuff happen.  Spoke with Karen 
at the front desk.  Problem has been intermittant
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