Service Request Ticket - # 18471

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 26, 2006 09:12 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060460[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0639YB0A50 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro Plus 2007 installed as Office Pro 2003 from P0059792

Wired NIC 00:14:4F:57:AA:77

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Dec 27, 2006 12:20 PM 
I installed it on TS3
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Joe Crowe Dec 27, 2006 12:20 PM 
Task reassigned to Joe Crowe.
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Brian Smith Dec 26, 2006 09:28 AM 
Task reassigned to Brian Smith.
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Brian Smith Dec 26, 2006 09:27 AM 
going over to take a look.
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Jonathan Guillen Dec 26, 2006 09:12 AM 
Thin client located in CO 203. When they start 
the Viking application, an System Error dialog 
box pops up with "NTZDM encountered a hard 
error." Cara said Joe came by and set up the thin 
client on Thursday.
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