Service Request Ticket - # 18476

Service Request Information

CONTACT Name Turner, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 26, 2006 03:37 PM
Department Phone 88327
Location Email turnerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515, Pre 2000 Filemaker Pro 5.0

Wired NIC 00:0C:F1:E9:B6:1C

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 28, 2006 02:52 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Dec 28, 2006 02:52 PM 
Filemaker was pointing to he H drive instead of
her I drive where her databases are.
 Add Attachment
Jonathan Guillen Dec 27, 2006 01:18 PM 
User called. She will be in the office until 
2:30. Tomorrow 9 to 10:30.
 Add Attachment
Brad Dougherty Dec 27, 2006 12:15 PM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Dec 27, 2006 12:15 PM 
I called her and left her a message requesting a
call back when she's in the office.
 Add Attachment
Audrey Macken Dec 26, 2006 03:39 PM 
When she clicks on the icon, she does not get any 
options for the database she is looking for.
 Add Attachment