Service Request Ticket - # 18478

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 26, 2006 04:36 PM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060233[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 71L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:54:4B

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Dec 27, 2006 09:25 AM 
took some digging around but her favorites is
restored.
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Myron Hoeckle (Student) Dec 27, 2006 08:40 AM 
Task reassigned to Myron Hoeckle.
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Audrey Macken Dec 27, 2006 08:37 AM 
This is beginning to affect her work.
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Audrey Macken Dec 26, 2006 04:40 PM 
Brian brought her a new computer and she is 
having trouble finding her favorites and 
bookmarks. I asked her which browser she is using 
and she didn't really know what I was talking 
about, but it sounds like it is either netscape 
or firefox.
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