delivered the machine and copied over the 
profiles. Should be working now.

called and left a voicemail asking for good times 
for us to deliver the laptop.

Actually, she can't be reached at that number, 
she can be reached 88471.

Task reassigned to Joe Crowe.

Checked wireless, it connected fine and I was able
to login to email.  I did not see the error msg
pop up and am not sure if that has been taken care
of yet.  Will wait to confirm with fellow tech.

updating...

She needs to get files off it and is seeing about 
purchasing an USB drive so she can come into the 
office to get those files. 

It keeps getting a "Limited or no connectivity"
error for the wireless connection. I have tried
several things and I think the next step is to
re-image this laptop and hope for the best. I
understand this is her main machine so I'm going
to try and get in earlier tomorrow and finish this up.

I have called her and left a message explaining
the laptop's status on her voicemail. If she needs
the laptop before I am finished with it, it is on
my desk in the tech area. (The power adapter is
NOT hers.)

Headed over.

It sounds like Windows Defender's on the fritz. It
probably needs to be updated or deleted.

I called her back and left a VM requesting that
she give us a call back when she's in the office.

She called saying no one had seen to her issue.
She sees this as a high priority as she cannot
properly prepare to give her lectures. She was
trying to print out material for her class and is
unable to do so.

****This is an email****
To All Wireless Users:

Wireless authentication updating will occur
December 27-29, 2006.  Wireless may not be
available for these three days.  Once the change
is complete new steps will need to occur on each
wireless computer the first time you connect to
wireless.  Ron will send out a FAQ in the next few
days detailing the new authentication process.

Bill