Service Request Ticket - # 18500

Service Request Information

CONTACT Name Schoenfeld, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 27, 2006 04:28 PM
Department Natural Science/ Earth and Physical Science Phone 88165
Location Email schoenfeldw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060467[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 33G59C1 Description Dell Latitude D620,2 Duo T5500,2M L2 Cache,667Mhz
Serial No. 33G59C1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo T5500(2MB/1.66GHz/667MHz)


OS Unknown Software MS Office Pro Plus 2007 installed as Office Pro 2003 from P0059970

Wired NIC 00:18:8B:A7:13:47


Wireless NIC 00:18:DE:AB:A0:85

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 04, 2007 02:24 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jan 04, 2007 02:23 PM 
He came by and picked up the laptop. I have him an
extra USB mouse we had and a laptop bag.
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Joan Guralnick Jan 04, 2007 01:25 PM 
Bill called back and I transferred him to Brad.
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Brad Dougherty Jan 04, 2007 11:45 AM 
The machine is ready for pickup/delivery. I called
Dr. Schoenfeld and left him a message.
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Brad Dougherty Dec 29, 2006 04:06 PM 
Task reassigned to Brad Dougherty.
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Tricia Flaherty Dec 27, 2006 04:29 PM 
This is a non-standard laptop option that will 
need to be hooked up through serial port with gps 
unit.  I will put laptop, software reinstall CD, 
invoice, setup form and addtl accessories in a 
TECH INBOX.
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