Service Request Ticket - # 18506

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 28, 2006 01:12 PM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060233[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 71L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:54:4B

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 28, 2006 03:51 PM 
Quicksilver was a local printer on Sandy Newland's
computer. I shared it and had Jenny's computer
connect to it.
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Brad Dougherty Dec 28, 2006 02:22 PM 
The only printer she's missing is Quicksilver. I
am going to have to contact her and figure out the
info on that one because it is not networked and
is not connected directly to her machine.
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Brad Dougherty Dec 28, 2006 02:11 PM 
Task reassigned to Brad Dougherty.
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Audrey Macken Dec 28, 2006 01:13 PM 
Her computer was worked on recently and she no 
longer has these printers on it.
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Audrey Macken Dec 28, 2006 01:12 PM 
The printers she needs are Mallard, Quicksilver 
and Tiny.
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