Service Request Ticket - # 18516

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2006 08:34 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20010616[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude C400 PIII-1.2GHZ
Serial No. JCFY811 Location PDR

CPU Pentium III-1.20GHz


OS Unknown Software MS Office XP Pro (P0036717)

Wired NIC 00:06:5B:02:D7:B0

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Dec 29, 2006 11:17 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Dec 29, 2006 11:16 AM 
I got Flash player installed for her and made her
an administrator.
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Audrey Macken Dec 29, 2006 08:36 AM 
She has administrative rights on this laptop and 
is trying to load a flash player. First, she 
wants to know if its okay if she does that, 
second, she wants to know how to log in as an 
administrator so she can load the flash player.
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