Service Request Ticket - # 18523

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2006 01:50 PM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060473[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Business Inkjet 2800DTN printer # C8164A#A2L
Serial No. TH68N5Z016 Location PDR

Model 1PC8164A Hostname wcpc-color.wou.edu
Notes 2nd 250 sheet papery tray, duplexing Ink/Toner Refill

Wired NIC 00:11:0A:F3:81:4C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Paul Lambert Dec 29, 2006 02:25 PM 
Task reassigned to Joe Crowe.
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Paul Lambert Dec 29, 2006 02:25 PM 
Done! added to dhcp and dns
Name:    wcpc-color.wou.edu
Address:  140.211.114.21
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Joe Crowe Dec 29, 2006 02:08 PM 
Task reassigned to Paul Lambert.
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Joe Crowe Dec 29, 2006 02:07 PM 
please replace the entry for wcpcphaser560 with
wcpc-color 

Mac addr 00 11 0a f3 81 4c
then assign back to me...
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Tricia Flaherty Dec 29, 2006 01:57 PM 
I will put invoice and config paages on the 
printer and leave for you in TECH area
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