Service Request Ticket - # 18531

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2007 09:09 AM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG633197ED Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EB:3A:A2

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Feb 01, 2007 11:43 AM 
Task reassigned to Joe Crowe.
 Add Attachment
Joe Crowe Jan 18, 2007 02:50 PM 
Task reassigned to Shaun Gatherum.
 Add Attachment
Jonathan Guillen Jan 18, 2007 09:04 AM 
Cathy from the library called. They are still 
getting the error message and requested that the 
ticket be reopened.
Add Attachment
Joe Crowe Jan 03, 2007 11:47 AM 
Shaun called me from HL and said issue was resolved.
 Add Attachment
Joe Crowe Jan 03, 2007 11:47 AM 
Task reassigned to Shaun Gatherum.
 Add Attachment
Courtney Wehner Jan 02, 2007 09:11 AM 
Nothing prints out. when it tries to print is 
when it makes the noise. It is the color printer 
#1 near copy center.
Add Attachment