Service Request Ticket - # 18533

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2007 09:22 AM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060415[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Thin Client #NTC-15Z-00
Serial No. 0639BB8082 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3C:83:66

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Feb 01, 2007 11:43 AM 
Task reassigned to Joe Crowe.
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Brian Smith Jan 02, 2007 01:14 PM 
Task reassigned to Shaun Gatherum.
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Brian Smith Jan 02, 2007 01:14 PM 
I am going to assign this to shaun, he would like 
to discuss the task with joe.
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Brian Smith Jan 02, 2007 10:03 AM 
Task reassigned to Brian Smith.
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Brian Smith Jan 02, 2007 10:03 AM 
I was not able to find the task for the original 
replacement and do not know which tech did the x-
fer.  She needed to get some work done 
immediately and her old comp was still in her 
office so I hooked it back up so that she could 
get some work done. I will talk to shaun about 
the task when he gets back into the office.
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Brian Smith Jan 02, 2007 09:28 AM 
I will go take a look.
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Courtney Wehner Jan 02, 2007 09:26 AM 
She cannot find DW and the three websites that 
she works on daily. She was stressing that she 
will not be able to get her work done.
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