Service Request Ticket - # 18536

Service Request Information

CONTACT Name Dalton, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2007 10:15 AM
Department College of Education Phone 88482
Location Email daltonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020755[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-08152-47605-26I-ABC1 Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 02, 2007 12:50 PM 
done, i was unable to remote into the machine. I 
checked out the remote access and everything was 
checked... dunno why I couldn't get in.
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Brian Smith Jan 02, 2007 12:44 PM 
Task reassigned to Brian Smith.
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Brian Smith Jan 02, 2007 12:44 PM 
heading over.
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Courtney Wehner Jan 02, 2007 10:16 AM 
She does not know the URL to get to it so she 
just needs someone to call her or come by and 
show her how she can recreate the icon on her 
desktop. Thanks
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