Service Request Ticket - # 18553

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2007 04:42 PM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060234[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. F1L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Adobe CS3 Design Standard WIN from P0062312

Wired NIC 00:13:72:A6:59:E9

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 08, 2007 11:27 AM 
Delivered.
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Jonathan Guillen Feb 08, 2007 08:58 AM 
Julie called this morning to return a call she 
received from Brad last Tuesday, she has been out 
sick since. She needs Adobe Creative Suite, 
including InDesign installed on her new PC, which 
she is ready to receive as well.
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Brad Dougherty Feb 06, 2007 10:10 AM 
The machine is ghosted and updated. I just need to
contact her and see if she has any special apps.
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Brad Dougherty Feb 01, 2007 12:57 PM 
Task reassigned to Brad Dougherty.
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Tricia Flaherty Jan 02, 2007 04:43 PM 
I will put this computer in TECH Inbox with setup 
form
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