Service Request Ticket - # 18554

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2007 07:17 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010421[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description P0033977; Dimension 4300, P4-1.5Ghz
Serial No. 2DW6X01 Location PDR

CPU Pentium 4-1.7GHz


OS Software WIN 2000 Pro w/ XP Pro upgrade coupon, NAV corp., Office XP Pro (P0044246), Win XP (P0044246)

Wired NIC 00:02:B3:65:09:B2

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Wehner Jan 03, 2007 08:06 AM 
She said that she restarted her computer and it 
is working ok now. She will call back if it does 
it again.
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Courtney Wehner Jan 03, 2007 07:21 AM 
I called and left a VM with the techs
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Courtney Wehner Jan 03, 2007 07:19 AM 
She cannot do any work until this is fixed. Thanks
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Courtney Wehner Jan 03, 2007 07:19 AM 
She tried Ctrl+Alt+Delete and that didn't work, 
and she tried shutting down by pushing the power 
button on the tower and that did not do anything 
either.
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