Service Request Ticket - # 18565

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2007 01:33 PM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040666[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 53T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 53t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Pre 2000

Wired NIC 00:11:43:BB:0F:2C

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 03, 2007 03:11 PM 
Task reassigned to Brian Smith.
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Brian Smith Jan 03, 2007 03:10 PM 
called and left her a voicemail walking her 
through the account settings for imap notify (I 
am assuming that she changed her password but did 
not update it in the settings.)
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Jonathan Guillen Jan 03, 2007 01:34 PM 
After she came back from winter break she noticed 
the state of the email notification icon.
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