Service Request Ticket - # 18570

Service Request Information

CONTACT Name Olin, Fortney   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2007 03:47 PM
Department Phone 00000
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040748[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. W8s0316BPP8 Location Under the tech in box

CPU G5 1.8GHz


OS Software OS X v10.4 Tiger upgrade from P0059093, MS Office Pro 2004 from P0051830 can also get transfered from W#990457 -Toast Titanium 5.0, Final Cut Pro 3, Photoshop 6.0, Omnipage pro X for MAC from P0041412

Wired NIC 00:11:24:70:C6:C6

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 03, 2007 04:17 PM 
i reset the wouuser password to be blank.
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Brian Smith Jan 03, 2007 04:00 PM 
Task reassigned to Brian Smith.
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Jonathan Guillen Jan 03, 2007 03:51 PM 
Whenever he tries to install a program on his
office computer, it asks for administrative password.
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