Service Request Ticket - # 18571

Service Request Information

CONTACT Name Berry, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2007 08:08 AM
Department Registrar’s Office Phone 88192
Location Email berryp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050774[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 45Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:33:0B

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 04, 2007 10:44 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jan 04, 2007 10:43 AM 
Removed Windows Defender.
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Courtney Wehner Jan 04, 2007 08:09 AM 
He tried to restart his computer as it asked but 
the message keeps popping up. He will be in his 
office
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