Service Request Ticket - # 18588

Service Request Information

CONTACT Name Amerson, Ingrid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2007 11:14 AM
Department The Research Institute Phone 88334
Location Email amersoi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060416[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-1-Z-00
Serial No. 0639YB08D4 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:57:88:99

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 05, 2007 04:34 PM 
I was still not able to get it to work on the 
thin client, Alex has left and I will talk to him 
on monday.
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Brian Smith Jan 05, 2007 03:11 PM 
she is actually trying to connect the thumb drive 
to a thin-client. I asked alex to take a look at 
it.
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Brian Smith Jan 05, 2007 03:10 PM 
Task reassigned to Brian Smith.
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Brad Dougherty Jan 05, 2007 02:09 PM 
I called and left her a message requesting a call
back when she is back in the office.
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Courtney Wehner Jan 05, 2007 11:15 AM 
She will be in a meeting till 2p so if someone 
can come over between 2-4p.
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Courtney Wehner Jan 05, 2007 11:15 AM 
When she goes under MY Computer the flash disc 
does not show up. SHe had some people in her 
office try to look at it, but now she needs help 
from a tech.
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