Service Request Ticket - # 18593

Service Request Information

CONTACT Name Sell, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2007 01:45 PM
Department Phone 88233
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030695[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 1760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B3:B6

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 08, 2007 04:36 PM 
Task reassigned to Myron Hoeckle.
 Add Attachment
Myron Hoeckle (Student) Jan 08, 2007 04:36 PM 
Account lookup was down this morning so it didn't
go through, I walked him through it and he is
working ok now.
 Add Attachment
Courtney Wehner Jan 08, 2007 03:32 PM 
He is in the ROTC office
 Add Attachment
Courtney Wehner Jan 08, 2007 03:32 PM 
He will be in his office till 4:30p but he needs 
ASAP.
Add Attachment
Courtney Wehner Jan 08, 2007 03:31 PM 
He called in because he has come over here to the 
office today to set his password and it told him 
that is was successful but when he got back to 
his office it will not work for him.
 Add Attachment
Jonathan Guillen Jan 05, 2007 01:50 PM 
Cell: 619-972-4087. He is new to campus and I let 
him know that we have to receive notification 
from HR before new staff/fac accounts are 
created. He said he talked to a Roxanne in HR on 
the 2nd.
Add Attachment