Service Request Ticket - # 18601

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2007 03:59 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030594[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BG30Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:58:C4

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 08, 2007 12:00 PM 
the software needed updating, she was also 
getting svc host errors.
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Brian Smith Jan 08, 2007 11:35 AM 
Task reassigned to Brian Smith.
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Jonathan Guillen Jan 05, 2007 04:01 PM 
Scanner: 20010800[Edit Inv]

Trying to scan something with the HP percision 
scan pro results in the pop-up box 
error 'Internet Explorer script error'. Scanning 
does not not take place. They haven't used the 
scanner for awhile.
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