Service Request Ticket - # 18631

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2007 11:33 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060230[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 34L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:0B:22

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 09, 2007 09:24 AM 
it is done, she will call if anymore problems
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Myron Hoeckle (Student) Jan 09, 2007 08:12 AM 
didn't get a chance to talk to her yesterday but
there printer was not on radar.
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Myron Hoeckle (Student) Jan 08, 2007 04:47 PM 
Task reassigned to Myron Hoeckle.
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Joe Crowe Jan 08, 2007 11:57 AM 
Please get printouts of any printer they use. 
I'll add this to the login script for them.
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Audrey Macken Jan 08, 2007 11:34 AM 
When she came back from the weekend, she was 
greatly surprised to find a new computer in the 
office, however, it is not hooked up to any 
printers and she would like it to be.
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