Service Request Ticket - # 18632

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2007 11:53 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050982[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BQ9WB91 Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. BQ9WB91 Location ITC 207 Storage (was S. Scheck/LAS Staff Laptop)

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6B:3B:50


Wireless NIC 00:16:6F:30:BF:12

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 10, 2007 12:14 PM 
I got the bradford client installed, should be 
working now.
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Brian Smith Jan 10, 2007 11:56 AM 
Task reassigned to Brian Smith.
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Brian Smith Jan 10, 2007 11:56 AM 
also having trouble with the bradford client.
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Audrey Macken Jan 08, 2007 11:54 AM 
The printer is the HP Laser Jet 45507n that is in 
her office. She said this laptop should be able 
to print to this printer, but it will not.
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