Service Request Ticket - # 18634

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2007 12:42 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031214[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224NQNV9 Location

CPU G5 1.6GHz


OS Unknown Software
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 10, 2007 10:00 AM 
I put a new drive in the machine.
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Joe Crowe Jan 10, 2007 09:13 AM 
Task reassigned to Brad Dougherty.
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Joe Crowe Jan 09, 2007 02:48 PM 
The drive software is tosty.  I yanked the HDD. 
It's on the repair station awating an image.
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Joe Crowe Jan 09, 2007 02:39 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Jan 08, 2007 05:15 PM 
This is a Mac.
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Audrey Macken Jan 08, 2007 12:43 PM 
The message ends with 'panic: We are hanging 
here.' It used to be George Cabrera's computer, 
now it is being used by Judy Marzeleski. It is 
located in ED 110.
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