Service Request Ticket - # 18639

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2007 01:20 PM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030710[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 6QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5C:42

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 08, 2007 02:46 PM 
printers are working fine.
 Add Attachment
Brian Smith Jan 08, 2007 02:29 PM 
Task reassigned to Brian Smith.
 Add Attachment
Brian Smith Jan 08, 2007 02:29 PM 
going to take a look.
 Add Attachment
Audrey Macken Jan 08, 2007 01:22 PM 
Mary Miller is filling in for Karen while she is 
on maternity leave. She said that when she tries 
to print, an option window comes up, but it never 
actually gets around to printing. She only 
recognizes one printer in the list and that is 
the color printer that is being repaired right 
now.
 Add Attachment