Service Request Ticket - # 18644

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2007 02:03 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060230[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 34L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:0B:22


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Jan 09, 2007 09:25 AM
it is done.
Add Attachment
Myron Hoeckle (Student) Jan 09, 2007 08:11 AM
she also needs a longer parallel cable.
Add Attachment
Myron Hoeckle (Student) Jan 08, 2007 04:47 PM
Task reassigned to Myron Hoeckle.
Add Attachment
Audrey Macken Jan 08, 2007 02:03 PM
To: Help Desk


Computer 20060230[Edit Inv]


I tried getting into Banner today from this 
computer.  I also tried downloading what was 
needed and I still could not get in.

I am sure it is just something that I do not 
understand how to complete the process, so I 
would appreciate help in completing this process.

Also, I had favorites saved in Internet Explorer 
and now have Firefox on this new computer.  Can 
you show me how to save these, and transfer over 
to firefox?

Thank you once again for all your help and 
support in getting this new computer set up in my 
office.

It is soooooo exciting!


mona
Add Attachment