Service Request Ticket - # 18647

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2007 02:56 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020709[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 9C55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Photoshop, Macromedia Dreamweaver

Wired NIC 00:07:E9:77:B3:96

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 08, 2007 03:10 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Jan 08, 2007 03:10 PM 
rebooted ts 9
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Courtney Wehner Jan 08, 2007 02:57 PM 
If you go down to the reference desk they will 
show you which computers are giving this error 
message. She said that it is random, but she 
notice this problem today.
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