Service Request Ticket - # 18659

Service Request Information

CONTACT Name Hoeckle, Marilyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2007 09:39 AM
Department Business Services Phone 88202
Location Email hoecklem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051114[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB913C FRU S#0612YB0133 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8C:A2

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Jan 09, 2007 09:50 AM 
I had her restart her machine and everything 
came up just fine.
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Courtney Wehner Jan 09, 2007 09:39 AM 
Task reassigned to Joan Guralnick.
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