Service Request Ticket - # 18662

Service Request Information

CONTACT Name Ward, Pam   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2007 10:44 AM
Department College of Education Phone 89292
Location Email wardp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040549[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8503016PNZ Location

CPU G5 1.8GHz


OS Unknown Software MS Office 2004 Pro from P0050866

Wired NIC 00:11:24:70:B4:8A

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 09, 2007 11:00 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jan 09, 2007 11:00 AM 
called let her know that if it is wouuser she
should just have to hit ok.
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Courtney Wehner Jan 09, 2007 10:45 AM 
She can use her computer but it will not finish 
its updates without the password. You can leave a 
message if she does not answer.
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