Service Request Ticket - # 18667

Service Request Information

CONTACT Name Hansen, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2007 11:22 AM
Department The Research Institute Phone 88820
Location Email hansenjb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050321[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 106R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:17:21


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Jan 11, 2007 04:29 PM
Task reassigned to Joe Crowe.
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Joe Crowe Jan 11, 2007 04:29 PM
Hi Joe,

So far we've been unable to get in touch with you
regarding this task.  My suspicion is that you
were all set by mid-morning on the 9th.  The
listserv was stopped when you had called in. 
Since that point , it's been up and functional.  I
still wanted confirmation from you that all was
well before closing this task.

thanks,
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Myron Hoeckle (Student) Jan 09, 2007 01:49 PM
called left a vm
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Courtney Wehner Jan 09, 2007 11:24 AM
"An unexpected error has occured." He has even 
shut down to see if that would help but it 
didn't. I told him that we were having this 
problem earlier this morning. He said that he 
will try to resend them in an hour to see what 
that does.
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