Service Request Ticket

Service Request Information

CONTACT	Name	Rosa, Luis	Date	Jan 09, 2007 12:16 PM
	Department	Student Health & Counseling Center	Phone	88845
	Location		Email	rosal@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

PDA	Edit WOU #	20060474 (opens in a new window)	Bldg/Room	SAC 121
	Service Tag		Description	Palm Z22 Handheld #1048NA
	Serial No.	PE30UAL6V2PN	Location	Luis Rosa, Director

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Feb 21, 2007 05:04 PM	done	Add Attachment
Myron Hoeckle (Student)	Feb 21, 2007 03:06 PM	4-4:30	Add Attachment
Myron Hoeckle (Student)	Feb 20, 2007 11:42 AM	Task reassigned to Myron Hoeckle.	Add Attachment
Myron Hoeckle (Student)	Feb 20, 2007 08:20 AM	Trisha Guy wishes us to wait until he is here, he will return tomorrow. (the 21st)	Add Attachment
Tricia Flaherty	Feb 19, 2007 09:50 AM	Please use Trisha Guy in Health Center as second point of contact we need to get this taken care of. I see he has tasks for this and other things in regular task list. Trisha should be able to facilitate the setup of this Palm	Add Attachment
Courtney Wehner	Jan 26, 2007 10:19 AM	He called in and said that Monday afternoon would be the best time to come in and see him. He said that today is not a good day.	Add Attachment
Tricia Flaherty	Jan 26, 2007 09:15 AM	Trisha Guy called for status on this item so please try to contact him again today or contact Trisha Guy as an a alternative	Add Attachment
Brian Smith	Jan 25, 2007 10:19 AM	called and left a vm for times that he will be available for us to come set it up.	Add Attachment
Tricia Flaherty	Jan 09, 2007 12:17 PM	I have charged the Palm and put software on T: drive. This is a very basic palm no wireless or bluetooth just for calendar and contacts(PIM)	Add Attachment