Service Request Ticket - # 18671

Service Request Information

CONTACT Name Huston, Shaun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2007 01:57 PM
Department Social Science Phone 88296
Location Email hustons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040554[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W850303RPNZ Location ITC Fee Payment

CPU G5 1.8GHz


OS Software MS Office 2004 Pro from P0050866, Final Cut Express HD v3.5 from P0060467

Wired NIC 00:11:24:70:1C:52

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 09, 2007 02:30 PM 
For some reason the machine wasn't letting him
overwrite the current version of Firefox. We
worked around this issue and he's happy. Closing
the task.
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Brad Dougherty Jan 09, 2007 02:12 PM 
Headed over.
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Brad Dougherty Jan 09, 2007 02:12 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jan 09, 2007 02:03 PM 
He's on a Mac now. He's been able to install apps
before but for some reason it won't let him
install the new Firefox.
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