Service Request Ticket - # 18672

Service Request Information

CONTACT Name Reiman, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2007 02:00 PM
Department The Research Institute Phone 88776
Location Email reimanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060432[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Lenovo Thinkpad T60P 2613 - Core 2 Duo T7600
Serial No. PROD ID#1S2613HQU S#L3AN942 Location PDR

CPU Intel Core 2 Duo T7600(4MB/2,33GHz/667)


OS Unknown Software MS Office Pro 2003 from TRI site license, Dragon Nat Spking Preferred v9 from P0063931

Wired NIC 00:16:41:E1:36:F6


Wireless NIC 00:19:7D:09:C4:ED


Bluetooth NIC 00:16:CF:EF:7E:3D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 10, 2007 11:50 AM 
done.
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Brian Smith Jan 10, 2007 11:13 AM 
going to see if i can fix it.
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Joe Crowe Jan 09, 2007 04:00 PM 
Assigning to Brian for consistency.
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Joe Crowe Jan 09, 2007 04:00 PM 
Task reassigned to Brian Smith.
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Courtney Wehner Jan 09, 2007 02:01 PM 
Brian was the tech who came in and helped him set 
up the printers. But they didn't test it. This is 
the first time that he has acually tried to print 
something. He will be in till 4:00p
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