Service Request Ticket - # 18685

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2007 05:04 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060230[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 34L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:0B:22

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 10, 2007 01:31 PM 
done
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Brian Smith Jan 10, 2007 01:13 PM 
Task reassigned to Brian Smith.
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Brian Smith Jan 10, 2007 01:13 PM 
heading over.
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Ronni Luchterhand Jan 10, 2007 09:50 AM 
She is in this office after noon.  Tried calling
both offices, could not get ahold of her, did not
leave message.
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Courtney Wehner Jan 09, 2007 05:06 PM 
****This is an email****
This is Mona K-Hinds in APS 501.

Myron came today and helped me.

I still cannot figure out how to print to 
Internationaled from this computer?

I so appreciate your time and help.

mona
88424
(refer to task 18644 for the previous task she is 
talking about. It didn't seem to go along with 
printing problems so I didn't add it to that task)
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