Service Request Ticket - # 18687

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2007 08:05 AM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020697[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3F55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Photoshopv 7 from P0042186, Macromedia Dreamweaver MX from P0042204

Wired NIC 00:07:E9:78:5A:FA

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jan 10, 2007 08:33 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Jan 10, 2007 08:33 AM 
((info moved to other task))
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Ronni Luchterhand Jan 10, 2007 08:32 AM 
dup task
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Audrey Macken Jan 10, 2007 08:09 AM 
When they turn it on, it will flash betwwn 
the 'press ctrl alt del' and the settings screen. 
They have tried turning it off several times. 
This is the computer that is hooked up to the 
scanner and is heavily used.
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