Service Request Ticket - # 18700

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2007 10:17 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050982[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BQ9WB91 Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. BQ9WB91 Location ITC 207 Storage (was S. Scheck/LAS Staff Laptop)

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6B:3B:50


Wireless NIC 00:16:6F:30:BF:12

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 10, 2007 10:36 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jan 10, 2007 10:36 AM 
Joe and I walked over. She hadn't gone through the
wireless registration.
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Audrey Macken Jan 10, 2007 10:19 AM 
'Installer has insufficient priviliges to access 
this registry' is the message she gets when it 
asks her to download the software for wireless.
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