Service Request Ticket - # 18704

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2007 11:01 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060221[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 33L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Filemaker pro 5.0 from P0038341 moved from W#20010874

Wired NIC 00:13:72:A8:B3:D5


TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public

Entered by Date Memo
Michael Orr Jan 10, 2007 11:53 AM
Task reassigned to Michael Orr.
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Michael Orr Jan 10, 2007 11:53 AM
Dameware'd in and installed MS Access from the T
drive. She was happy we got to her so fast.
Closing ticket.
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Joan Guralnick Jan 10, 2007 11:02 AM
She is going to leave her machine on and will 
not be using it.
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