Service Request Ticket - # 18711

Service Request Information

CONTACT Name Carter, Deron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2007 12:43 PM
Department Phone 88868
Location Email carterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060236[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. J3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051 upgraded to MS Office 2007 order#5400 Jan2011(MSOffice PRo 2010 from P0078636) order#5400 moved to W20080036

Wired NIC 00:13:72:A6:59:D3


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Mar 27, 2007 11:42 AM
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Mar 27, 2007 11:42 AM
delivered the station and picked up the machine in
NS 012
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Tricia Flaherty Mar 26, 2007 01:08 PM
Okay it has a final Destination!!! Lonnie email 
me and asked that this station be set up for 
Stanely Leung in NS010 he is a Math Adjunct at 
ext 88862.  He would like this to be done by 
start of the Spring Term, Please note to bring 
back both the 2001___ machine in NS012 as well as 
the 2001___ machine in NS010 and Lonnie will give 
me another location for an additional GFA station 
at his earliest convienence
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Kevin Elmore Mar 20, 2007 10:39 AM
Dr. Guralnick would like a temporary hold on this 
project to speak of about the setup situation.
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Joe Crowe Mar 19, 2007 05:53 PM
Machine is ready to go into place at 012.  
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Myron Hoeckle (Student) Mar 19, 2007 04:31 PM
called let her know that we are going to get this
installed at the latest next week (spring break)
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Joe Crowe Mar 05, 2007 12:42 PM
This goes into the office as listed.
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Michael Orr Feb 14, 2007 12:49 PM
Tried to call, phone rang, but never went to vm.
I'll try to get a hold of her again later to find
out who the person with this machine is now.
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Brian Smith Feb 12, 2007 11:41 AM
talked with Niki Winslow. She is going to get the 
name of the current user of the machine, please 
list that user in these comments.
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Tricia Flaherty Jan 24, 2007 04:59 PM
opps meant list not lost
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Tricia Flaherty Jan 24, 2007 04:59 PM
That is interesting that Niki did not correct 
that when I sent her the lost because she made 
other corrections, so it looks like you will need 
to contact Niki to find out current user of this 
station
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Joan Guralnick Jan 22, 2007 09:04 AM
Deron no longer works at Western.  I mention 
this so no one wastes time trying to track him 
down.
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Tricia Flaherty Jan 10, 2007 12:46 PM
W#20060236[Edit Inv] and W#20060284[Edit Inv] replace W#20010156[Edit Inv] and 
2000756, Equipment and GFA form are in TECH 
INBOX, Niki Winslow can be a secoundary contact
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