Service Request Ticket - # 18716

Service Request Information

CONTACT Name Dyer, James   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2007 01:43 PM
Department Phone 88870
Location Email dyerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060238[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. J3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051 UPGRADED to MS Office Pro Plus 2007 from P0073158

Wired NIC 00:13:72:A6:58:CD

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Joe Crowe Mar 29, 2007 04:35 PM 
Task reassigned to Brian Smith.
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Myron Hoeckle (Student) Mar 19, 2007 04:36 PM 
left a vm informing him that we are getting this
setup at latest spring break.
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Tricia Flaherty Jan 10, 2007 01:44 PM 
 W#20060238optiplex and 20060286[Edit Inv] 19" FP to 
replace W#20010298[Edit Inv] cpu and W#2000427 19inch CRT 
for James Dyer, secondary contact is Niki Winslow 
and equipment is in TECH INBOX with GFA form
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