Service Request Ticket

Service Request Information

CONTACT	Name	Spring, Lowell	Date	Jan 10, 2007 02:13 PM
	Department	Emeritus and Retired Faculty and Staff	Phone	88337
	Location		Email	springl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060239 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 3.40GHz 2x2M, 800FSB
	Serial No.	B3L9VB1	Location	PDR
	CPU	Pentium D, 3.40GHz,800MHz
	OS	Unknown	Software	MS Office Pro 2003 from P0059051
	Wired NIC	00:13:72:A6:14:F7

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	morr@wou.edu	88925

Entered by	Date	Memo
Michael Orr			Email Public
Entered by	Date	Memo
Michael Orr	Mar 26, 2007 02:44 PM	Switch is done. We're NOT doing trickle down for these so system is installed in Lowell Spring's office. Inventory is updated. Closing ticket.	Add Attachment
Michael Orr	Mar 26, 2007 02:39 PM	Task reassigned to Michael Orr.	Add Attachment
Myron Hoeckle (Student)	Mar 20, 2007 02:04 PM	called left vm	Add Attachment
Tricia Flaherty	Mar 05, 2007 09:15 AM	okay we have a trickle down that is gonna take place here t oreplace this 2001 station...The machine(20030747) from NS013 Don Eliingson will be goning to Lowell Spring's office(yes he is retired but still retains an office) This move was at the request of Lonnie Guralnick	Add Attachment
Joan Guralnick	Jan 22, 2007 09:04 AM	I mention this so no one waste time trying to track him down.	Add Attachment
Joan Guralnick	Jan 22, 2007 08:51 AM	Lowell Spring retired 2 years ago.	Add Attachment
Tricia Flaherty	Jan 10, 2007 02:14 PM	W#20060239 opitplex and 20060287 19" FP to replace W#20010429 cpu and 20010430 17inch CRT for lowell Spring, secondary contact is Niki Winslow. Equipment is in TECH Inbox with GFA form	Add Attachment