Service Request Ticket

Service Request Information

CONTACT	Name	Silbernagel, Darin	Date	Jan 11, 2007 08:26 AM
	Department	VP Finance & Administration	Phone	88176
	Location		Email	silbernd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20051168 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
	Serial No.	0619BB80CB FRU S#0619BB80AC	Location	PDR
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	00:14:4F:3B:A9:61

TECHS	Submitted by	Jonathan Guillen	Contact	jguille@wou.edu	88925
	Primary Technician		Contact	ichinoea@wou.edu	88238

Entered by	Date	Memo
Alex Ichinoe			Email Public
Entered by	Date	Memo
Alex Ichinoe	Jan 11, 2007 11:40 AM	Called Heidi Guy and she is going to tell the rest of the office	Add Attachment
Michael Orr	Jan 11, 2007 09:29 AM	Task reassigned to Alex Ichinoe.	Add Attachment
Jonathan Guillen	Jan 11, 2007 08:27 AM	All his other Calendars are working fine. He asked someone else to try and access guyh:bus_vac on a different computer and it was displaying "could not display page" as well.	Add Attachment