Service Request Ticket

Service Request Information

CONTACT	Name	Sprenger, Cindy	Date	Jan 11, 2007 09:11 AM
	Department		Phone	14006
	Location		Email	sprengec@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030762 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	7PC0Y41	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro 2003 from P0047503, Dreamweaver MX 2004 from P0049292
	Wired NIC	00:0C:F1:E9:FA:54

TECHS	Submitted by	Jonathan Guillen	Contact	jguille@wou.edu	88925
	Primary Technician		Contact	ichinoea@wou.edu	88238

Entered by	Date	Memo
Alex Ichinoe			Email Public
Entered by	Date	Memo
Alex Ichinoe	Jan 11, 2007 11:38 AM	Called and she knows it fixed. Closing ticket.	Add Attachment
Michael Orr	Jan 11, 2007 09:28 AM	Task reassigned to Alex Ichinoe.	Add Attachment
Jonathan Guillen	Jan 11, 2007 09:12 AM	When she adds events to the Calendar, it responds that it was unable to add the event, but later the event appears on the calendar. When she views the Calendar by month and tries to switch between events, server returns error.	Add Attachment