Service Request Ticket - # 18743

Service Request Information

CONTACT Name Bartlett, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2007 10:03 AM
Department Health & Exercise Science Phone 88914
Location Email bartlete@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050078[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag 8S2WW71 Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 8S2WW71 Location

CPU Pentium 4-3.2GHz


OS Software

Wired NIC 00:12:3F:8F:C1:31

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Audrey Macken Jan 31, 2007 10:49 AM 
He returned Brad's call, I transferred him.
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Brad Dougherty Jan 18, 2007 10:33 AM 
I called him back and left a message.
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Jonathan Guillen Jan 18, 2007 10:17 AM 
User called back. He was curious about the status 
of this request and says there are some files 
that he still needs to use that he is unable to 
open. He asked specificaly for Brad.
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Brad Dougherty Jan 11, 2007 11:32 AM 
They were Mac system files. I deleted them. (The
files are backed up to the I drive.)
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Brad Dougherty Jan 11, 2007 11:01 AM 
Task reassigned to Brad Dougherty.
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Jonathan Guillen Jan 11, 2007 10:10 AM 
He transfered files over from his old Mac. He is 
able to access some of them but others have 
strange names (like ._football) and windows does 
not know which application to use to open them.
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