Service Request Ticket - # 18745

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2007 10:15 AM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051119[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB9135 FRU S#0612YB0116 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8F:61

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Courtney Carlson Jan 11, 2007 12:44 PM 
She called and the issue has been resolved
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Jonathan Guillen Jan 11, 2007 10:17 AM 
She is working in the Fee payment area. She has 
the default printer set to 980459, but it is 
still printing elsewhere.
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