Service Request Ticket

Service Request Information

CONTACT	Name	Bledsoe, Karen	Date	Jan 11, 2007 10:21 AM
	Department	Natural Science Division	Phone	88036
	Location		Email	bledsoek@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060213 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 3.40GHz 2x2M, 800FSB
	Serial No.	4P2CVB1	Location	PDR
	CPU	Pentium D, 3.40GHz,800MHz
	OS	Unknown	Software	MS Office Pro 2003 from P0059051, Dreamweaver v8 from P0059145
	Wired NIC	00:13:72:A4:CB:FD

TECHS	Submitted by	Jonathan Guillen	Contact	jguille@wou.edu	88925
	Primary Technician		Contact	bsmith2@wou.edu	88925

Entered by	Date	Memo
Brian Smith			Email Public
Entered by	Date	Memo
Brian Smith	Jan 17, 2007 12:43 PM	should be working okay. she will call back with any further problems.	Add Attachment
Brian Smith	Jan 17, 2007 11:53 AM	Task reassigned to Brian Smith.	Add Attachment
Brian Smith	Jan 17, 2007 11:53 AM	going to take a look.	Add Attachment
Ronni Luchterhand	Jan 17, 2007 09:04 AM	called, left vm	Add Attachment
Jonathan Guillen	Jan 11, 2007 10:21 AM	**This is an email** I've been having problems printing from my computer in NS 220 to the networked printer in NS 204. When I print, I sometimes get a page saying: PCL XL error Subsystem: Userstream Error: MissingData Operator: ReadChar Position 676 followed by page after page printed with a few random characters at the top. Even when it does print, it still drops a few random characters at the top of the page. The number on my computer is 20060213. The number on the printer is 20040431.	Add Attachment