Service Request Ticket - # 18751

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2007 12:19 PM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

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Entered by Date Memo
Michael Orr Jan 11, 2007 04:02 PM 
Task reassigned to Michael Orr.
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Michael Orr Jan 11, 2007 04:02 PM 
Two computers were affected by the whole "not
shutting down after updates were installed"
problem. Made sure updates were properly installed
and that users could log into the machines.
Closing ticket.
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Courtney Carlson Jan 11, 2007 12:20 PM 
He tried shutting down, then restarting the
machines more than once in an attempt to rectify
the problem, but was unsuccessful.
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