Service Request Ticket - # 18759

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2007 05:43 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040560[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 317SK61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950, Appointments Pro

Wired NIC 00:11:43:B1:3E:08

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 19, 2007 06:08 PM 
this has been completed.
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Brian Smith Jan 17, 2007 02:38 PM 
****This is an email****
"Changr requested from Corvallis.  They'll notify 
when complete."
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Brian Smith Jan 17, 2007 11:52 AM 
Task reassigned to Brian Smith.
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Brian Smith Jan 17, 2007 11:51 AM 
I have sent the IP address of the printer off to 
wendler and hopefully this will get fixed on the 
banner side of things.
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Audrey Macken Jan 17, 2007 10:39 AM 
She needs to get some reports printed and it is 
starting to affect her work.
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Joe Crowe Jan 12, 2007 12:26 AM 
the w_ indicates a banner printer.  The
healthcenter building was switched from 118 to 64.
 We need to get the IP and let the banner team
(wendler) know about the change.
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Adam Bates Jan 11, 2007 05:45 PM 
She says this printer was just replaced and isn't 
sure if it has the same name. Jobs are being sent 
but are not showing up in this printers queue.
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