Service Request Ticket - # 18760

Service Request Information

CONTACT Name Kante, Wentirim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2007 05:47 PM
Department Phone 88303
Location Email kantew@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050970[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pent M, 1.73GHz, 2MB Cache, 533MHz
Serial No. BHQP491 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Office Pro 2003 from P0055932

Wired NIC 00:14:22:E9:24:E3


Wireless NIC 00:13:CE:D5:B0:A6

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jan 12, 2007 08:07 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Jan 12, 2007 08:06 AM 
dup task " 	[18730] Wen Kante called to say that
she is having difficulties connecting to a network
server from home."  Copying note below into other
task and closing this one.
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Adam Bates Jan 11, 2007 05:49 PM 
She says she had been able to connect from home 
but is now recieving a bad-password/username 
error (her password/username works on campus).
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