Service Request Ticket - # 18769

Service Request Information

CONTACT Name Bledsoe, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2007 10:04 AM
Department Natural Science Division Phone 88036
Location Email bledsoek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060213[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 4P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Dreamweaver v8 from P0059145

Wired NIC 00:13:72:A4:CB:FD

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 17, 2007 01:11 PM 
Task reassigned to Brian Smith.
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Courtney Wehner Jan 12, 2007 10:04 AM 
****This is an email****
I was able to print one quiz from my computer in 
NS 220 this morning, but the second refuses to 
print. All I get is a page saying: 

PCL XL error
Subsystem: USERSTREAM
Error: MissingData
Operator: Oxc9
Position: 1094

My computer is number 20060213[Edit Inv].

The printer is 20040431[Edit Inv].

Others on my floor can print to this printer, so 
it seems to be the connection between my computer 
and the printer that's the problem.
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