Service Request Ticket - # 18770

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2007 11:11 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051002[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag CR80J91 Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. cr80j91 Location was in ITC 003

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0056290, Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056366
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Jan 18, 2007 11:09 AM 
I registered it on the new wireless system.  All
is well now.
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Audrey Macken Jan 17, 2007 09:41 AM 
He called back to check the status of this, since 
campus was closed when it was supposed to be 
worked on yesterday.
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Brian Smith Jan 12, 2007 11:43 AM 
Task reassigned to Nathan Sauer.
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Brian Smith Jan 12, 2007 11:42 AM 
The bradford client needs to be installed and set 
up. He is available from 11:00 to 4:00 on 
Tuesday. You may have to grab  him from NS 017 
but he is more than willing get the laptop out 
for this.
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Brian Smith Jan 12, 2007 11:19 AM 
Task reassigned to Brian Smith.
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Courtney Wehner Jan 12, 2007 11:15 AM 
I called and talked to a tech about this.
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Courtney Wehner Jan 12, 2007 11:11 AM 
He is in class now and needs to have the drives 
working.
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